Residential Services
Act NOW to protect your home from future loss
We will be with you no later than
in 1 hour
COVERAGE AREAS
We will be with you no later than
in 1 hour
COVERAGE AREAS
When something goes wrong at home, it usually goes wrong fast. A pipe pops, a washer overflows,
you notice a ceiling stain that wasn’t there yesterday—now you’re standing in the middle of it thinking,
“Okay… what do I do first?”
FloodDry Water Damage Restoration helps homeowners across the Bay Area, CA with the messy stuff:
water damage restoration, post-flood wood treatment to help prevent mold,
and cleanup after firefighting water damage. We’re available 24/7, and you’ll talk to a real
person who can help you figure out next steps.
If your job is going through insurance, we can handle the back-and-forth with your insurance company
so you’re not stuck chasing calls, emails, and paperwork.
And once everything is fully dry, our construction team can step in to rebuild and restore your space to its original condition or better.
Water Damage Restoration in San Jose (main location / fastest dispatch)
Call our specialist
408-404-4000
request a phone call
What we help with (at a glance)
This page is the quick map. If you already know what you need, jump into the service that fits your situation. If you’re not sure, that’s normal—start with water damage and we’ll point you in the right direction.
Water Damage Restoration
Burst pipes, leaks, overflowing tubs, rain intrusion, appliance failures—water spreads into drywall, flooring,
cabinets, and insulation fast. We handle water removal, structural drying, and moisture checks so you’re not guessing.
Explore Water Damage Restoration
Post-Flood Wood Treatment (Mold Prevention)
Cleanup After Firefighting Water Damage
Learn About Firefighting Water Cleanup
Common “home emergencies” we get calls about
- Pipe leaks (including slow leaks under sinks and behind walls)
- Water heater failures
- Washing machine / dishwasher overflows
- Upstairs bathroom leaks that show up as a ceiling stain
- Wet carpet and padding after a spill or backup
- Water damage after a fire is extinguished (firefighting water)
If you’re looking at something weird and don’t know what category it fits into, call anyway. You don’t need the “perfect” words—just tell us what you’re seeing.
How it works
- Reach out. Call/text and we’ll ask a few quick questions to understand what’s happening.
- We show up. We assess affected areas and check for hidden moisture when it’s relevant.
- Clear plan. You’ll know what we recommend and why—plain English, no pressure.
- Dry-out and protection. Water removal (where applicable), structural drying, dehumidification, and post-flood wood treatment when needed.
- Insurance (if applicable). If you’re filing a claim, we can take the lead on communication with your insurance company and provide the documentation they typically ask for.
- Rebuild (optional). Once everything is dry, FDtouch can restore your home to how it was—or better.
- Wrap-up. We document what we did and what to watch for next.
Before we arrive: a quick safety check
- Stop the water if you can (shutoff valve, supply line, etc.).
- Avoid electrical hazards around wet floors/outlets—when in doubt, step back and call.
- Move small valuables out of wet areas if it’s safe.
- Take a couple photos (helpful later, especially if insurance gets involved).
Serving Bay Area homeowners
Residential Services FAQs
- Yes. Home emergencies don’t wait for business hours, and neither do we.
- No. Our focus is preventing mold after water damage by drying properly and treating affected wood when needed. If you’re dealing with an old, established mold issue, we can still help you assess moisture and point you in the right direction.
- We don’t offer smoke odor removal or soot cleanup. If a fire was put out with water, we can help with the water damage cleanup and dry-out that often comes afterward.
- Yes. We can help with documentation (photos, notes, moisture readings), and if you’re filing a claim, we can handle communication with your insurance company so you’re not stuck doing all the follow-ups yourself. Coverage depends on your policy, but we’ll help you stay organized.
- Yes. If you’re looking for business/tenant support, check our commercial pages or call and we’ll route you.
Need help at home right now? Call (408) 404-4000 or use our contact form. We’ll help you get a handle on it.
Next: Water Damage Restoration · Mold Prevention · Firefighting Water Cleanup · Contact
Call our specialist
408-404-4000
request a phone call
We prepare documents for insurance claim submission
Our certificates